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Burj Khalifa Entrance Guide: Tips for First-Time Visitors

Burj Khalifa Entrance Guide: Tips for First-Time Visitors

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July 2, 2025|Burj Khalifa

Burj Khalifa Entrance Guide: Tips for First-Time Visitors

Standing at a staggering height of 828 meters, the Burj Khalifa is not just the tallest building in the world but also an iconic symbol of Dubai's ambition and architectural prowess. Situated in the heart of Downtown Dubai, this marvel offers unparalleled views of the city, luxurious dining experiences, and a glimpse into the future of urban design. Whether you're visiting for the observation decks, dining, or other experiences, understanding the correct entrances is crucial for a smooth visit.​

The primary entrance to Burj Khalifa is located within The Dubai Mall, one of the most famous shopping and entertainment hubs in the world. This makes it exceptionally convenient for visitors as they can combine their visit to the Burj Khalifa with a unique shopping experience. The Dubai Mall is a sprawling destination that features over 1,200 retail outlets, dining options, an indoor ice rink, and even an aquarium, all of which complement the majestic Burj Khalifa experience.

When planning to visit At The Top or At The Top SKY, the two iconic observation decks of Burj Khalifa, you must first enter The Dubai Mall. This mall is linked directly to Burj Khalifa, making the transition from one to the other effortless. Upon arrival at the mall, follow the signs that lead you to the Burj Khalifa entrance located on the lower ground floor. From there, visitors can reach the At The Top counters where they will receive their tickets or vouchers before proceeding to the elevators that whisk them to the observation decks.

The Armani Hotel, known for its opulence and sophistication, offers an exclusive atmosphere that is reflected in the private access provided via the northern entrance. For visitors not staying at the hotel but wishing to enjoy its exceptional dining experience, booking a reservation at one of its restaurants is the first step to gain entry. Whether you’re indulging in a meal at At.Mosphere or savoring culinary delights at the hotel’s other fine dining venues, this private entrance allows for an experience that is as refined and exclusive as the hotel itself.

For guests with reservations at the Armani Hotel or its exclusive dining venues, there is a separate entrance to ensure a smooth and private entry. This entrance is strategically located on the northern side of Burj Khalifa, offering a more discreet and exclusive pathway for hotel guests and visitors dining at the hotel's restaurants. Unlike the main tourist entrance through The Dubai Mall, this access point is designed to cater to the premium nature of the hotel and its services, ensuring that guests experience an elevated level of convenience and privacy.

Once you arrive at the northern entrance, you will be directed straight into the hotel lobby, where you can check in or proceed directly to one of the hotel's renowned restaurants. The most famous among these is At.Mosphere, the world’s highest restaurant located on the 122nd floor of Burj Khalifa. Dining at At.Mosphere offers a unique experience, as it not only serves gourmet cuisine but also presents diners with stunning views of Dubai’s skyline, desert, and coastline from an unparalleled height. To access this dining venue, guests are required to have a valid reservation in advance. The entrance ensures a seamless flow for those enjoying luxury accommodations or world-class dining at Burj Khalifa, allowing them to avoid the crowds that typically frequent the main public areas of the tower.

Burj Khalifa houses several corporate offices between the 111th and 154th floors. These offices have a dedicated entrance to ensure privacy and security.​

  • Location: The corporate entrance is situated on the ground floor of Burj Khalifa.​
  • Access: This entrance is restricted to authorized personnel and guests with appointments. Visitors cannot access the corporate offices without prior authorization.​

Burj Khalifa also accommodates private residences. To maintain the privacy and security of its residents, a separate entrance is provided.

  • Location: The residential entrance is located on the eastern side of Burj Khalifa.​
  • Access: This entrance is exclusive to residents and their guests. Visitors cannot use this entrance unless accompanied by a resident.​

Reaching Burj Khalifa is convenient, thanks to its central location in Downtown Dubai.​

  • By Metro: Take the Red Line to the Burj Khalifa/Dubai Mall Station. From there, follow the signs to the mall entrance.​
  • By Car: Drive along Sheikh Zayed Road and take the Financial Centre Road exit. Parking is available at Dubai Mall, with entrances near the Fashion Avenue.

Yes, tickets are required to access the observation decks of Burj Khalifa, specifically the At The Top experience. If you're planning to visit the 124th and 148th floors for panoramic views of Dubai, you'll need to purchase an entry ticket. However, for other areas of the tower, such as the Armani Hotel or its restaurants, tickets are not necessary, though reservations or hotel bookings may be required for dining or staying at the hotel.

Yes, you can enter Burj Khalifa without a ticket if you are not visiting the observation decks. For example, if you are heading to the Armani Hotel, its restaurants, or other floors like office spaces, you do not need a ticket. However, you will need a reservation for the restaurants or a hotel booking to access those areas. The only areas requiring a ticket are the observation decks located on the higher floors.

No, there is no entrance fee for exploring the public areas of Burj Khalifa, such as the lobby or certain shopping and dining areas located on lower floors. However, if you wish to visit At The Top (the observation decks) or any premium services (like the hotel or specific restaurants), you will need to purchase a ticket or make a reservation in advance.

No, you do not need tickets to simply enter Burj Khalifa through The Dubai Mall. The entrance to Burj Khalifa is located on the lower ground floor of the mall, and visitors can walk through without needing a ticket unless they are going to the At The Top observation decks. However, once inside, if you plan to visit the observation decks or any other restricted areas, you will need a ticket or reservation.

Related Tours:

At The Top Burj Khalifa Level 124 + Sky Views Edge Walk Experience Tickets

At The Top Burj Khalifa Level 148 + Sky View Observatory Tickets

At The Top Burj Khalifa Level 124 + Souvenir Tickets

At the Top Burj Khalifa Level 124 + Dubai Opera Tour Tickets

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