Dubai Mall Aquarium Underwater Zoo Tickets
Discover the underwater world at Dubai Mall—meet penguins, rays, sharks, and otters. Enjoy guided tours, glass-bottom boat rides, and retail vouchers
Jackline is wonderful girl she was very helpful and polite and friendly. She click out photos. It was pleasure being dubai aquarium
Had a great experience at dubai underwater zoo and jaclline was really sweet to click our pictures and took us to feed the fishes.
Tolle Erfahrung, sehr nettes und hilfsbereites Personal. Besonderer Dank an Marie für die Bootsfahrt. Klasse Inszenierung
- Instant Confirmation
- English / Arabic
- Start Time: 10:00
- Duration: 2 Hours approximately
Tour Overview
The Dubai Mall Aquarium and Underwater Zoo offers an unforgettable, immersive experience for visitors of all ages. Located in the heart of Dubai Mall, this world-class attraction houses one of the largest suspended aquariums globally, featuring over 140 species of marine life. Visitors can explore the Underwater Zoo, which showcases fascinating ecosystems, including rainforest, desert, and marine environments. The highlight of the tour is walking through the aquarium tunnel, where you can get up close to sharks, stingrays, and tropical fish. Whether you're looking for a family-friendly adventure or a unique underwater experience, the Dubai Mall Aquarium and Underwater Zoo is a must-visit destination in Dubai for those interested in marine life and wildlife conservation.
Important Information
Dubai Aquarium & Underwater Zoo is open 365 days a year.
Located at the Dubai Mall
We do allow guests to take photographs and videos at Dubai Aquarium & Underwater Zoo.
However, please note that specific exhibits do not allow flash photography due to the health and safety of the animals. These are marked throughout your journey, and we urge you to respect the same.
We have presentations throughout the day; please ask a staff member for timings.
Tickets are valid for one entry only.
Terms and Conditions
Platinum Pass (All Access Pass):
Chargeable for 2 years and above (Adult rate applies)
Not applicable for children below 2 years of age
Children under 15 years of age must be accompanied by an adult (15+ years old)
Not applicable for pregnant guest
Gold Pass (Ultimate Experience)
Chargeable for 2 years and above (Adult rate applies)
Not applicable for children below 2 years of age
Children under 15 years of age must be accompanied by an adult (15+ years old)
Not applicable for pregnant guest
Ray Encounter
Adult and Children (above 140cm. / Adult rate applies)
Not applicable for children below 2 years of age
Children under 15 years of age must be accompanied by an adult (15+ years old)
Not accessible for wheelchairs and prams. Guests must be able to ascend and descend stairs to access the ray feeding platform.
Guests should arrive 15 minutes before the scheduled time
Subject to availability timing slot
Penguin Encounter
Chargeable for 2 years and above (Adult rate applies)
Not applicable for children below 2 years of age
Children under 15 years of age must be accompanied by an adult (15+ years old)
No Restrictions. Wheelchair and stroller accessible
Guests should arrive 15 minutes before the scheduled time
Subject to availability timing slot - capacity is 10 guests
King Croc Encounter
Adult and Child (above 120 cm)
Not applicable for pregnant and handicapped guests
Guests must be able to ascend and descend stairs to access the crocodile habitat portion of the Experience
No camera, mobile phone, eye glass or bags
Locker will be provided
No Restrictions. Wheelchair and stroller accessible
Guests should arrive 30 minutes before the scheduled time
Duration is 30 minutes
Otter Encounter
Chargeable for 2 years and above (Adult rate applies)
Otter encounter not available every Wednesday
Not applicable for children below 2 years of age
Children under 15 years of age must be accompanied by an adult (15+ years old)
No Restrictions. Wheelchair and stroller accessible
Guests should arrive 15 minutes before the scheduled time
Subject to availability timing slot capacity is 1:00 PM - 20 guests and 4:00PM - 20 guests
Shark Trainer Encounter
Minimum height requirement is 140 cm
Not applicable for pregnant and handicapped guests
Guests must be able to ascend and descend stairs to access the crocodile habitat portion of the Experience
No swimming required. The activity will be done on standing level
Guests should arrive 15 minutes before the scheduled time
Subject to availability Timing Slot - Capacity is 1:30PM - 6 Guests
Dubai Mall Aquarium and Underwater Zoo Ticket
Chargeable for 2 years and above (Adult rate applies)
Children under 2 years of age are free of charge
Children under 15 years of age must be accompanied by an adult (15+ years old)
Note: Please make sure to cancel all booking before the cancellation deadline otherwise bookings will automatically get confirmed and are non-refundable.
Operating Hours
Monday to Friday - 11:00 AM to 9:00 PM
Saturday to Sunday - 10:00 AM to 9:00 PM
Last entry: 8:15 PM
*Timings are subject to change
Attractions
- 1. All Access Pass
The All Access Pass offers the ultimate experience at Dubai Mall Aquarium and Underwater Zoo. With this pass, you’ll gain entry to all areas, including the Underwater Zoo, Aquarium Tunnel, and the Glass Boat Ride. Perfect for marine life enthusiasts, this pass gives you the opportunity to experience everything the attraction has to offer in one comprehensive tour. - 2. Ultimate Experience
For those seeking an adrenaline-pumping adventure, the Ultimate Experience is the perfect choice. This exclusive package combines the thrill of walking through the Aquarium Tunnel with interactive animal encounters, allowing you to get up close with sharks, stingrays, and more. The Ultimate Experience is ideal for those who want to make the most of their visit and truly immerse themselves in the underwater world. - 3. Penguin Encounter
The Penguin Encounter offers a one-of-a-kind opportunity to meet and interact with king penguins in an up-close and personal setting. During this experience, you’ll get to watch the penguins play and feed, while learning about their unique behaviors and habitats. This is a must-try for families and animal lovers who want to experience the magic of penguins in a captivating environment. - 4. Ray Encounter
The Ray Encounter is an exciting opportunity to meet and interact with the gentle, fascinating creatures of the ocean—rays. Get up close and personal as you learn about their unique features and behaviors in a safe, hands-on environment. Perfect for animal lovers and anyone looking to connect with the underwater world in a meaningful way. - 5. King Croc Encounter
Get ready for a heart-racing adventure with the King Croc Encounter. Meet one of the world’s largest reptiles in an exciting and safe environment. Learn fascinating facts about the king croc, its habits, and its role in the ecosystem. This unique encounter is perfect for those looking for a thrilling, educational, and memorable experience in Dubai. - 6. Otter Encounter
The Otter Encounter invites you to meet these playful, intelligent creatures. Interact with the otters in a safe, controlled environment, and discover how they communicate, hunt, and play. This interactive experience is a hit for visitors of all ages who enjoy engaging with animals in a hands-on way. - 7. Shark Trainer Encounter
Ever wondered what it’s like to work with one of the ocean's most feared creatures? The Shark Trainer Encounter gives you the chance to get up close with sharks and learn about their behavior under the guidance of a professional shark trainer. This exclusive experience is perfect for thrill-seekers and those wanting to understand these magnificent predators from a safe and educational perspective.
What's included
Dubai Mall Aquarium & Underwater Zoo Penguin Encounter:
- Penguin Encounter
- Aquarium Tunnel
- Underwater Zoo
- Guided Behind the Scenes Tour
- Penguin Cove
- Interactive Platform
- 1 x AED 20 Food and Beverage Voucher "Aquarium Cafe"
- 1 x AED 20 Aquarium retail shop
Dubai Mall Aquarium & Underwater Zoo King Croc Encounter:
- Penguin Encounter
- Aquarium Tunnel
- Underwater Zoo
- Guided Behind the Scenes Tour
- Penguin Cove
- Interactive Platform
- 1 x AED 20 Food and Beverage Voucher "Aquarium Cafe"
- 1 x AED 20 Aquarium retail shop
Dubai Mall Aquarium & Underwater Zoo Otter Encounter:
- Penguin Encounter
- Aquarium Tunnel
- Underwater Zoo
- Guided Behind the Scenes Tour
- Penguin Cove
- Interactive Platform
- 1 x AED 20 Food and Beverage Voucher "Aquarium Cafe"
- 1 x AED 20 Aquarium retail shop
Dubai Mall Aquarium & Underwater Zoo Ray Encounter:
- Penguin Encounter
- Aquarium Tunnel
- Underwater Zoo
- Guided Behind the Scenes Tour
- Penguin Cove
- Interactive Platform
- 1 x AED 20 Food and Beverage Voucher "Aquarium Cafe"
- 1 x AED 20 Aquarium retail shop
Dubai Mall Aquarium & Underwater Zoo Shark Trainer Encounter:
- Penguin Encounter
- Aquarium Tunnel
- Underwater Zoo
- Guided Behind the Scenes Tour
- Penguin Cove
- Interactive Platform
- 1 x AED 20 Food and Beverage Voucher "Aquarium Cafe"
- 1 x AED 20 Aquarium retail shop
Dubai Mall Aquarium & Underwater Zoo Gold Pass:
- Aquarium Tunnel
- Underwater Zoo
- Guided behind the Scenes Tour
- Penguin Cove
- Interactive Platform
- Glass Bottom Boat
- Fish Feeding (Subject to availability)
- 1 x AED 20 Food and Beverage voucher "Aquarium Cafe"
- 1 x AED 20 Aquarium retail shop
Platinum Pass:
- Skip the queue
- Aquarium Tunnel
- Underwater Zoo
- Private Behind the Scenes Tour
- Penguin Cove
- Interactive Platform
- Private Glass Bottom Boat Tour
- Fish Feeding (Subject to availability)
- 1 x AED 20 Food and Beverage voucher "Aquarium Cafe"
- 1 x AED 20 Aquarium retail shop
Silver Pass:
- Aquarium Tunnel
- Underwater Zoo
- Guided Behind the Scenes Tour
- Penguin Cove
Location
FAQ
The Dubai Aquarium & Underwater Zoo in Dubai Mall is one of the largest suspended aquariums in the world, with a 10-million-litre tank and more than 140 species, including sharks and rays. You can walk through the Aquarium Tunnel, then visit the Underwater Zoo with rainforest, desert and marine habitats, penguins and otters.
Dubai Aquarium & Underwater Zoo tickets on ClickToGuide start from AED 269 (checked 18 Oct 2026). The final price depends on the pass you choose: Silver, Gold or Platinum. Passes are charged from age 2 at the adult rate, and children under 15 must be accompanied by an adult aged 15 or over.
Yes. Most Dubai Aquarium & Underwater Zoo experiences need a time slot chosen at booking, and you should arrive 15 minutes before it. Encounters such as the Ray Encounter and Penguin Encounter run at set times and depend on availability. Each ticket is valid for one entry only.
Partly. The main 10-million-litre tank of the Dubai Aquarium can be seen for free from the Dubai Mall ground floor. To walk through the Aquarium Tunnel, enter the Underwater Zoo or join encounters and the glass-bottom boat, you need a ticket, from AED 269 on ClickToGuide (checked 18 Oct 2026).
No. Full charges apply for any cancellation or no-show on this Dubai Aquarium & Underwater Zoo ticket (checked 18 Oct 2026). Because most experiences use a fixed time slot, choose your date and time carefully. Confirmation is instant, so you can book shortly before your visit.
Dubai Aquarium & Underwater Zoo is open 365 days a year. The official site lists Monday to Friday 11:00–21:00 and Saturday to Sunday 10:00–21:00, with last entry at 20:15 (checked 18 Oct 2026). Hours can change on holidays, so check your date before you go.
Dubai Aquarium & Underwater Zoo is on the ground floor of Dubai Mall in Downtown Dubai, next to Burj Khalifa. The nearest metro is Burj Khalifa/Dubai Mall Station, and Dubai Mall has its own parking. Transfers are not included in this ticket.
Yes. Photos and videos are allowed at the Dubai Aquarium & Underwater Zoo. Some exhibits do not allow flash photography to protect the animals; these are marked along your route. On the King Croc Encounter, cameras, phones and bags are not allowed, and a locker is provided.
Yes. Children of all ages can visit, but under-15s must be accompanied by an adult aged 15 or over. Passes are charged from age 2 at the adult rate. Some encounters have extra limits, such as 140 cm for the Ray Encounter and 120 cm for King Croc. The Penguin Encounter is stroller and wheelchair friendly.
At the Dubai Aquarium & Underwater Zoo you can see more than 140 species, including sharks, stingrays and tropical fish in the main tank, plus penguins, otters and a giant crocodile, King Croc, in the Underwater Zoo. The zoo also has rainforest, desert and marine habitats.
Plan 1–2 hours for the Dubai Aquarium & Underwater Zoo: about an hour for the Aquarium Tunnel and Underwater Zoo, and more if your pass includes the glass-bottom boat, behind-the-scenes tour or an animal encounter. Encounters add 30 minutes or more each, so book them early in your visit.
Yes. The Dubai Aquarium offers paid encounters: the Ray Encounter (from 140 cm), the Penguin Encounter (up to 10 guests, wheelchair friendly) and the King Croc Encounter (from 120 cm, about 30 minutes). Gold and Platinum passes also add the glass-bottom boat and fish feeding. Children under 15 must be with an adult aged 15 or over.
Choose Silver for the Aquarium Tunnel, Underwater Zoo, a guided behind-the-scenes tour and Penguin Cove. Gold adds the interactive platform, a glass-bottom boat, fish feeding and two AED 20 vouchers (cafe and shop). Platinum adds skip-the-queue entry plus a private behind-the-scenes tour and a private boat tour (checked 18 Oct 2026).
They are one attraction with two parts. The Dubai Aquarium is the giant tank on the Dubai Mall ground floor, crossed by the Aquarium Tunnel. The Underwater Zoo is a separate walk-through area with penguins, otters and King Croc. One ticket covers both, from AED 269 on ClickToGuide (checked 18 Oct 2026).
Policies
Cancellation Policy
Full charges apply for any cancellation or no show
Child Policy
Children aged 1 year and below will be considered as infant and entry will be free of cost.
Children between age 2 to 14 will be considered as child and charged child rate.
Children above age 15 will be considered as an adult and charged adult rate.
Booked with confidence
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- Help, day and nightA real team answers, before you travel and after.
Customer Reviews
Jackline is wonderful girl she was very helpful and polite and friendly. She click out photos. It was pleasure being dubai aquarium
Had a great experience at dubai underwater zoo and jaclline was really sweet to click our pictures and took us to feed the fishes.
Tolle Erfahrung, sehr nettes und hilfsbereites Personal. Besonderer Dank an Marie für die Bootsfahrt. Klasse Inszenierung
Nice experience lovely and attentive staff. Thank to Ms. Jackline she so kind and helpful. Definitely will come back again.
Beautiful experience! Cant believe how many sea creatures are here! Everyone should try it! Special thanks to Nathaniel for :) :)
This was barely worth the cost for two adults. More geared for kids. Disjointed layout requires you to exit the aquarium area as you go from level 1 to 2 and reenter. Labels identifying fish are in English and Arabic but small and not detailed enough. We followed a large group of school children who along with guides increased the ambient noise levels painfully.
Zoo was very cool and Zohaib very friendly. It was a nice expierence. Its a nice Trip for the family and for kids with special offers.
Great tour the guy was great (Zohaib). He showed us around and we had a great time. The experience was excellent and i will go again
