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Otter Encounter

Interact with playful and intelligent otters in a hands-on experience, discovering their unique behaviors and natural habitats.

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Price Breakdown:

Adult x 1 - AED

AED
Transfer: Not Applicable

Penguin Encounter

Meet the charming king penguins in a captivating encounter, where you can observe and interact with these delightful creatures in a controlled setting.

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Price Breakdown:

Adult x 1 - AED

AED
Transfer: Not Applicable

Ray Encounter

Dive into a mesmerizing experience as you interact with graceful rays, learning about their characteristics and behaviors in a safe and engaging environment.

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Price Breakdown:

Adult x 1 - AED

AED
Transfer: Not Applicable

Shark Encounter

Step into the world of a professional shark trainer and get an exclusive chance to interact with powerful sharks while learning about their behaviors and conservation efforts.

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Price Breakdown:

Adult x 1 - AED

AED
Transfer: Not Applicable
Instant Confirmation
English / Arabic
Start Time: 10:00
Duration: 2 Hours approximately

Dubai Mall Aquarium and Underwater Zoo Overview

The Dubai Mall Aquarium and Underwater Zoo offers an unforgettable, immersive experience for visitors of all ages. Located in the heart of Dubai Mall, this world-class attraction houses one of the largest suspended aquariums globally, featuring over 140 species of marine life. Visitors can explore the Underwater Zoo, which showcases fascinating ecosystems, including rainforest, desert, and marine environments. The highlight of the tour is walking through the aquarium tunnel, where you can get up close to sharks, stingrays, and tropical fish. Whether you're looking for a family-friendly adventure or a unique underwater experience, the Dubai Mall Aquarium and Underwater Zoo is a must-visit destination in Dubai for those interested in marine life and wildlife conservation.

Dubai Mall Aquarium and Underwater Zoo Tour & Tickets Important Information

Dubai Aquarium & Underwater Zoo is open 365 days a year.
Located at the Dubai Mall
We do allow guests to take photographs and videos at Dubai Aquarium & Underwater Zoo.
However, please note that specific exhibits do not allow flash photography due to the health and safety of the animals. These are marked throughout your journey, and we urge you to respect the same.
We have presentations throughout the day; please ask a staff member for timings.
Tickets are valid for one entry only.

Terms and Conditions

Platinum Pass (All Access Pass):
Chargeable for 2 years and above (Adult rate applies)
Not applicable for children below 2 years of age
Children under 15 years of age must be accompanied by an adult (15+ years old)
Not applicable for pregnant guest

Gold Pass (Ultimate Experience)
Chargeable for 2 years and above (Adult rate applies)
Not applicable for children below 2 years of age
Children under 15 years of age must be accompanied by an adult (15+ years old)
Not applicable for pregnant guest

Ray Encounter
Adult and Children (above 140cm. / Adult rate applies)
Not applicable for children below 2 years of age
Children under 15 years of age must be accompanied by an adult (15+ years old)
Not accessible for wheelchairs and prams. Guests must be able to ascend and descend stairs to access the ray feeding platform.
Guests should arrive 15 minutes before the scheduled time
Subject to availability timing slot 


Penguin Encounter
Chargeable for 2 years and above (Adult rate applies)
Not applicable for children below 2 years of age
Children under 15 years of age must be accompanied by an adult (15+ years old)
No Restrictions. Wheelchair and stroller accessible
Guests should arrive 15 minutes before the scheduled time
Subject to availability timing slot - capacity is 10 guests


King Croc Encounter
Adult and Child (above 120 cm)
Not applicable for pregnant and handicapped guests
Guests must be able to ascend and descend stairs to access the crocodile habitat portion of the Experience
No camera, mobile phone, eye glass or bags
Locker will be provided
No Restrictions. Wheelchair and stroller accessible
Guests should arrive 30 minutes before the scheduled time
Duration is 30 minutes


Otter Encounter
Chargeable for 2 years and above (Adult rate applies)
Otter encounter not available every Wednesday
Not applicable for children below 2 years of age
Children under 15 years of age must be accompanied by an adult (15+ years old)
No Restrictions. Wheelchair and stroller accessible
Guests should arrive 15 minutes before the scheduled time
Subject to availability timing slot capacity is 1:00 PM - 20 guests and 4:00PM - 20 guests


Shark Trainer Encounter
Minimum height requirement is 140 cm
Not applicable for pregnant and handicapped guests
Guests must be able to ascend and descend stairs to access the crocodile habitat portion of the Experience
No swimming required. The activity will be done on standing level
Guests should arrive 15 minutes before the scheduled time
Subject to availability Timing Slot - Capacity is 1:30PM - 6 Guests


Dubai Mall Aquarium and Underwater Zoo Ticket
Chargeable for 2 years and above (Adult rate applies)
Children under 2 years of age are free of charge
Children under 15 years of age must be accompanied by an adult (15+ years old)
Note: Please make sure to cancel all booking before the cancellation deadline otherwise bookings will automatically get confirmed and are non-refundable.

Operating Hours
Monday To Thursday - 10:00 AM to 10:00 PM                 
Friday To Sunday - 10:00 AM To 12:00 AM
*Timings are subject to change

Major Attractions in Dubai Mall Aquarium and Underwater Zoo

  • 1. All Access Pass
    The All Access Pass offers the ultimate experience at Dubai Mall Aquarium and Underwater Zoo. With this pass, you’ll gain entry to all areas, including the Underwater Zoo, Aquarium Tunnel, and the Glass Boat Ride. Perfect for marine life enthusiasts, this pass gives you the opportunity to experience everything the attraction has to offer in one comprehensive tour.
  • 2. Ultimate Experience
    For those seeking an adrenaline-pumping adventure, the Ultimate Experience is the perfect choice. This exclusive package combines the thrill of walking through the Aquarium Tunnel with interactive animal encounters, allowing you to get up close with sharks, stingrays, and more. The Ultimate Experience is ideal for those who want to make the most of their visit and truly immerse themselves in the underwater world.
  • 3. Penguin Encounter
    The Penguin Encounter offers a one-of-a-kind opportunity to meet and interact with king penguins in an up-close and personal setting. During this experience, you’ll get to watch the penguins play and feed, while learning about their unique behaviors and habitats. This is a must-try for families and animal lovers who want to experience the magic of penguins in a captivating environment.
  • 4. Ray Encounter
    The Ray Encounter is an exciting opportunity to meet and interact with the gentle, fascinating creatures of the ocean—rays. Get up close and personal as you learn about their unique features and behaviors in a safe, hands-on environment. Perfect for animal lovers and anyone looking to connect with the underwater world in a meaningful way.
  • 5. King Croc Encounter
    Get ready for a heart-racing adventure with the King Croc Encounter. Meet one of the world’s largest reptiles in an exciting and safe environment. Learn fascinating facts about the king croc, its habits, and its role in the ecosystem. This unique encounter is perfect for those looking for a thrilling, educational, and memorable experience in Dubai.
  • 6. Otter Encounter
    The Otter Encounter invites you to meet these playful, intelligent creatures. Interact with the otters in a safe, controlled environment, and discover how they communicate, hunt, and play. This interactive experience is a hit for visitors of all ages who enjoy engaging with animals in a hands-on way.
  • 7. Shark Trainer Encounter
    Ever wondered what it’s like to work with one of the ocean's most feared creatures? The Shark Trainer Encounter gives you the chance to get up close with sharks and learn about their behavior under the guidance of a professional shark trainer. This exclusive experience is perfect for thrill-seekers and those wanting to understand these magnificent predators from a safe and educational perspective.

Dubai Mall Aquarium and Underwater Zoo Tickets Inclusion

Dubai Mall Aquarium & Underwater Zoo Penguin Encounter:

  • Penguin Encounter
  • Aquarium Tunnel
  • Underwater Zoo
  • Guided Behind the Scenes Tour
  • Penguin Cove
  • Interactive Platform
  • 1 x AED 20 Food and Beverage Voucher "Aquarium Cafe"
  • 1 x AED 20 Aquarium retail shop

Dubai Mall Aquarium & Underwater Zoo King Croc Encounter:

  • Penguin Encounter
  • Aquarium Tunnel
  • Underwater Zoo
  • Guided Behind the Scenes Tour
  • Penguin Cove
  • Interactive Platform
  • 1 x AED 20 Food and Beverage Voucher "Aquarium Cafe"
  • 1 x AED 20 Aquarium retail shop

Dubai Mall Aquarium & Underwater Zoo Otter Encounter:

  • Penguin Encounter
  • Aquarium Tunnel
  • Underwater Zoo
  • Guided Behind the Scenes Tour
  • Penguin Cove
  • Interactive Platform
  • 1 x AED 20 Food and Beverage Voucher "Aquarium Cafe"
  • 1 x AED 20 Aquarium retail shop

Dubai Mall Aquarium & Underwater Zoo Ray Encounter:

  • Penguin Encounter
  • Aquarium Tunnel
  • Underwater Zoo
  • Guided Behind the Scenes Tour
  • Penguin Cove
  • Interactive Platform
  • 1 x AED 20 Food and Beverage Voucher "Aquarium Cafe"
  • 1 x AED 20 Aquarium retail shop

Dubai Mall Aquarium & Underwater Zoo Shark Trainer Encounter:

  • Penguin Encounter
  • Aquarium Tunnel
  • Underwater Zoo
  • Guided Behind the Scenes Tour
  • Penguin Cove
  • Interactive Platform
  • 1 x AED 20 Food and Beverage Voucher "Aquarium Cafe"
  • 1 x AED 20 Aquarium retail shop

Dubai Mall Aquarium & Underwater Zoo Gold Pass:

  • Aquarium Tunnel
  • Underwater Zoo
  • Guided behind the Scenes Tour
  • Penguin Cove
  • Interactive Platform
  • Glass Bottom Boat
  • Fish Feeding (Subject to availability)
  • 1 x AED 20 Food and Beverage voucher "Aquarium Cafe"
  • 1 x AED 20 Aquarium retail shop

Platinum Pass:

  • Skip the queue
  • Aquarium Tunnel
  • Underwater Zoo
  • Private Behind the Scenes Tour
  • Penguin Cove
  • Interactive Platform
  • Private Glass Bottom Boat Tour
  • Fish Feeding (Subject to availability)
  • 1 x AED 20 Food and Beverage voucher "Aquarium Cafe"
  • 1 x AED 20 Aquarium retail shop

Silver Pass:

  • Aquarium Tunnel
  • Underwater Zoo
  • Guided Behind the Scenes Tour
  • Penguin Cove

Dubai Mall Aquarium and Underwater Zoo Location

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Dubai, United Arab Emirates

FAQ for Dubai Mall Aquarium and Underwater Zoo

What can I expect to see at the Dubai Mall Aquarium?

The Dubai Mall Aquarium, also known as the Dubai Aquarium & Underwater Zoo, is one of the largest indoor aquariums in the world and is home to thousands of marine animals. Visitors can see a stunning array of species, including sharks, rays, and over 140 additional aquatic species. The main attraction is the massive 10-million-liter tank, which can be viewed from the mall itself or explored further with various ticketed experiences, such as the Aquarium Tunnel, where guests can walk through a glass tunnel surrounded by marine life, and the Underwater Zoo, which showcases habitats like rainforest, rocky shore, and ocean environments.

How long should I plan to spend at the Dubai Mall Aquarium?

The Aquarium Tunnel experience takes around 20-30 minutes, while the Underwater Zoo has three levels with various exhibits, which can take up to an hour or more to fully explore. For those interested in extra activities, such as glass-bottom boat rides, shark feeding, or snorkeling experiences, additional time will be needed. Arriving earlier in the day or on weekdays can help avoid crowds for a more leisurely visit.

Are there interactive experiences available at the Dubai Mall Aquarium?

Yes, the Dubai Mall Aquarium offers several interactive experiences that allow visitors to get closer to the marine life. Popular options include the Glass-Bottom Boat Ride, where guests can observe the aquarium from above, and the Cage Snorkeling Experience, which allows participants to snorkel in a safe enclosure within the main tank. For a truly unique experience, certified divers can opt for the Shark Dive, a thrilling dive with various shark species. These interactive experiences can be added to standard tickets for an additional fee and provide a memorable, hands-on way to explore the aquarium.

Policy for Dubai Mall Aquarium and Underwater Zoo

Cancellation Policy for Dubai Mall Aquarium and Underwater Zoo

Full charges apply for any cancellation or no show

Child Policy for Dubai Mall Aquarium and Underwater Zoo

Children aged 1 year and below will be considered as infant and entry will be free of cost.
Children between age 2 to 14 will be considered as child and charged child rate.
Children above age 15 will be considered as an adult and charged adult rate.

Why ClickToGuide

Customer Reviews

4.8
93 reviews
81
9
3
0
0
Vikas P
Vikas P
Dec 3, 2025
5.0

Jackline is wonderful girl she was very helpful and polite and friendly. She click out photos. It was pleasure being dubai aquarium

Aditi S
Aditi S
Dec 3, 2025
5.0

Had a great experience at dubai underwater zoo and jaclline was really sweet to click our pictures and took us to feed the fishes.

Petra Zirkel
Petra Zirkel
Dec 1, 2025
5.0

Tolle Erfahrung, sehr nettes und hilfsbereites Personal. Besonderer Dank an Marie für die Bootsfahrt. Klasse Inszenierung

Melly A
Melly A
Nov 28, 2025 • Abu Dhabi, United Arab Emirates
5.0

Nice experience lovely and attentive staff. Thank to Ms. Jackline she so kind and helpful. Definitely will come back again.

Paradise47311619748
Paradise47311619748
Nov 25, 2025
5.0

Beautiful experience! Cant believe how many sea creatures are here! Everyone should try it! Special thanks to Nathaniel for :) :)

MitchFindlay
MitchFindlay
Nov 24, 2025 • Anacortes, Washington
4.0

This was barely worth the cost for two adults. More geared for kids. Disjointed layout requires you to exit the aquarium area as you go from level 1 to 2 and reenter. Labels identifying fish are in English and Arabic but small and not detailed enough. We followed a large group of school children who along with guides increased the ambient noise levels painfully.

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Adventure737264
Adventure737264
Nov 24, 2025
5.0

Zoo was very cool and Zohaib very friendly. It was a nice expierence. Its a nice Trip for the family and for kids with special offers.

Ivan M
Ivan M
Nov 24, 2025 • Zagreb, Croatia
5.0

Great tour the guy was great (Zohaib). He showed us around and we had a great time. The experience was excellent and i will go again

Tickets Price & Offers

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